Recap - $200 million COVID-19 Telehealth Program




  • $200 million emergency COVID-19 Telehealth Program to implement the CARES Act and ensure access to connected care services and devices in response to the ongoing COVID-19 pandemic and surge in demand for connected care services.

  • We also establish a longer-term Connected Care Pilot Program (Pilot Program) within the Universal Service Fund (USF or Fund) that will make available up to $100 million over three years to examine how the Fund can help support the trend towards connected care services, particularly for low income Americans and veterans. The Pilot Program will help defray eligible health care providers’ costs of providing connected care services, with a particular emphasis on supporting these services for eligible low-income Americans and veterans.

  • Wireline Competition Bureau (Bureau) to review the COVID-19 Telehealth Program applications, select participants, and make funding awards on a rolling basis until the funding is exhausted or until the current pandemic has ended, consistent with the criteria outlined in this Report and Order.

  • “connected care services” as a subset of telehealth that uses broadband Internet access service-enabled technologies to deliver remote medical, diagnostic, patient-centered, and treatment-related services directly to patients outside of traditional brick and mortar medical facilities—including specifically to patients at their mobile location or residence.

  • The COVID-19 Telehealth Program will only fund monitoring devices (e.g., pulse-ox, BP monitoring devices), that are themselves connected

  • Two programs: COVID-19 Telehealth Program, separate from the longer application process for the broader Connected Care Pilot Program

  • Competitive bidding will not be required it there is an existing Master Services Agreements (MSAs) negotiated by federal, state, Tribal, or local government entities on behalf of such health care providers and others


Opportunities for the following companies in the market category below

  • End-user device and wearables company

  • Telemedicine hardware solutions

  • Telemedicine software platforms. How will the telemedicine software vendors below compete?



  • Telecom companies providing broadband

  • Interoperability platforms

  • IT networking vendors


More to come..

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ABOUT David Chou

David Chou serves as the SVP/CIO for a public academic health system.  Chou has held executive roles with the Cleveland Clinic, Children's Mercy Hospital, University Of Mississippi Medical Center, AHMC Healthcare, and Prime Healthcare.  

David is a dynamic keynote speaker and industry commentator working with clients to transform their business models using technology. He has spoken around the world at healthcare tech-related conference including keynotes for leading industry events and intimate executive settings. Chou is also one of the most mentioned CIOs in the media and well quoted in outlets such as the Wall Street Journal, Modern Healthcare, HIMSS Media, ZDNet, CIO.com, Huffington Post, and Becker's Healthcare.  David is an active member of both ACHE and HIMSS while serving on the board for CHIME. 

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