Is It True? Technology Reduces Burnout?
Technology can help reduce burnout in healthcare professionals, but it's not the only factor. Healthcare executives need to take a holistic approach, addressing all aspects of the work environment to create a culture that supports and values employees' well-being. Only then will we be able to keep good people from leaving the field and help those who are struggling find their resilience again. Here are some tips for using technology to fight healthcare workload burnout.
AI Is a Buzzword But Powerful
Artificial intelligence technology is a core component of the latest diagnostic tool, primarily radiology and cancer care. While AI can never replace physicians or care providers, it can augment healthcare delivery in several key areas. These include clinical applications such as diagnostics and automation of appointment scheduling and patient interaction. By streamlining those tasks and easing the administrative burden, AI platforms will optimize the time of physicians and clinical staff.
Too Many Damn Notifications
Lots of technology also means lots of alerts similar to all of the notifications that we get on our cell phones with all of our apps. These notifications exacerbate nursing burnout if they are not relevant information. I recommend that CIOs explore the perfect platform for data aggregation as a significant trend this year. This same platform is a core feature for clinical notifications.
Is Ambient Solution The Answer?
You have seen it all from the voice dictation solutions, and the clinical documentation improvement vendor highlights the ambient solutions as the savior. It does help but is the price tag something that health systems can justify vs. pay for a scribe in specific scenarios?
This is a controversial area as to the benefit of the solutions. Technology and benefits are there, but the provided soft ROIs are difficult for smaller organizations to justify.
RPA will Help
Currently, the RPA vendor landscape includes many niche players, but as many healthcare organizations are in the evaluation stages of their cloud ERP solution, this is the perfect time to explore the ERP's built-in automation tools rather than a standalone RPA solution.
Some next-generation cloud ERP offers the platform to build intelligent automation within the ERP system. This approach allows the workflow automation and mapping to focus on the back office transformation in functional areas such as HR, supply chain, and finance. Lasering in on automation will decrease burnout for all of your staff members. Remember, non-clinical staff also feel burned out currently.
I will dive into the details of the vendors in these spaces specifically related to healthcare.